Notice of Data Breach
Jenkintown, Pennsylvania – February 17, 2026 – Alert Medical Alarms (“AMA”) is providing this updated
notice of a recent data incident that may have resulted in unauthorized access to individuals’ personal information.
This notice is intended to provide additional details about the incident, additional steps we have taken in response,
and resources available to help protect against the potential misuse of personal information
What Happened? On June 17, 2025, AMA experienced a network disruption that impacted the functionality
and access of certain computer systems. Upon discovery of this incident, AMA immediately disconnected all
access to its network and promptly engaged a specialized third-party cybersecurity firm to assist with securing its
environment, as well as, to conduct a comprehensive investigation to determine the nature and scope of the
incident. The investigation concluded that AMA data was accessed and acquired by an unauthorized individual.
Based on these findings, AMA began reviewing the impacted systems to identify the specific individuals and the
types of information that may have been compromised. The data mining review was completed by AMA on
December 1, 2025. Since that time AMA has been working to finalize the list of impacted individuals and provide
direct notice via U.S. First Class Mail.
What Information Was Involved? Based on the investigation, the following information related to potentially
impacted individuals may have been subject to unauthorized access: names, addresses, dates of birth, bank
account numbers, customer ID numbers, case numbers, health insurance information, Medicaid numbers,
prescription/medication information, medical conditions, and Social Security numbers. Please note that the
information above varies for each potentially impacted individual.
What We Are Doing? Data privacy and security is among AMA’s highest priorities, and we are committed to
doing everything we can to protect the privacy and security of the personal information within our care. Upon
discovery of the suspicious activity, AMA moved quickly to investigate, respond to the incident, and assess the
security of its systems. Specifically, AMA engaged a specialized cybersecurity firm to conduct a forensic
investigation to determine the nature and scope of the Incident. Additionally, AMA implemented additional
security measures to prevent a similar incident from occurring in the future.
In light of the incident, we are also providing affected individuals with complimentary credit monitoring and
identity theft restoration services. Affected individuals have been notified by mail with enrollment information.
What You Can Do:
Out of an abundance of caution, we encourage you to remain vigilant against incidents of identity theft and fraud,
to review your account statements, and to monitor your credit reports for suspicious or unauthorized activity.
Additionally, security experts suggest that you contact your financial institution and all major credit bureaus to
inform them of such a breach and then take whatever steps are recommended to protect your interests, including
the possible placement of a fraud alert on your credit file. Please review the enclosed ADDITIONAL RESOURCES
TO HELP PROTECT YOUR INFORMATION to learn more about how to protect against the possibility of
information misuse
We recognize that you may have questions not addressed in this notice. If you have any questions or concerns, please call 1-844-784-8099 (toll free) Monday through Friday, during the hours of 8:00 a.m. and 8:00 p.m. Eastern Standard Time (excluding U.S. national holidays). AMA sincerely regrets any concern or inconvenience this matter may cause and remains dedicated to ensuring the privacy and security of all information in our control.
Sincerely,
Alert Medical AlarmsADDITIONAL RESOURCES TO HELP PROTECT YOUR INFORMATION
Monitor Your Accounts We recommend that you remain vigilant for incidents of fraud or identity theft by regularly reviewing your
credit reports and financial accounts for any suspicious activity. You should contact the reporting agency using the phone number on
the credit report if you find any inaccuracies with your information or if you do not recognize any of the account activity.
You may obtain a free copy of your credit report by visiting www.annualcreditreport.com, calling toll-free at 1-877-3228228, or by
mailing a completed Annual Credit Report Request Form (available at www.annualcreditreport.com) to Annual Credit Report Request
Service, P.O. Box 105281, Atlanta, GA, 30348-5281. You may also purchase a copy of your credit report for a fee by contacting one or
more of the three national credit reporting agencies.
You have rights under the federal Fair Credit Reporting Act (FCRA). The FCRA governs the collection and use of information about
you that is reported by consumer reporting agencies. You can obtain additional information about your rights under the FCRA by visiting
https://www.ftc.gov/legal-library/browse/statutes/fair-credit-reporting-act.
Credit Freeze You have the right to add, temporarily lift and remove a credit freeze, also known as a security freeze, on your credit report
at no cost. A credit freeze prevents all third parties, such as credit lenders or other companies, whose use is not exempt under law, from
accessing your credit file without your consent. If you have a freeze, you must remove or temporarily lift it to apply for credit. Spouses
can request freezes for each other as long as they pass authentication. You can also request a freeze for someone if you have a valid Power
of Attorney. If you are a parent/guardian/representative you can request a freeze for a minor 15 and younger. To add a security freeze on
your credit report you must make a separate request to each of the three national consumer reporting agencies by phone, online, or by
mail by following the instructions found at their websites (see “Contact Information” below). The following information must be included
when requesting a security freeze: (i) full name, with middle initial and any suffixes; (ii) Social Security number; (iii) date of birth (month,
day, and year); (iv) current address and any previous addresses for the past five (5) years; (v) proof of current address (such as a copy of
a government-issued identification card, a recent utility or telephone bill, or bank or insurance statement); and (vi) other personal
information as required by the applicable credit reporting agency.
Fraud Alert You have the right to add, extend, or remove a fraud alert on your credit file at no cost. A fraud alert is a statement that is
added to your credit file that will notify potential credit grantors that you may be or have been a victim of identity theft. Before they
extend credit, they should use reasonable procedures to verify your identity. Please note that, unlike a credit freeze, a fraud alert only
notifies lenders to verify your identity before extending new credit, but it does not block access to your credit report. Fraud alerts are
free to add and are valid for one year. Victims of identity theft can obtain an extended fraud alert for seven years. You can add a fraud
alert by sending your request to any one of the three national reporting agencies by phone, online, or by mail by following the instructions
found at their websites (see “Contact Information” below). The agency you contact will then contact the other credit agencies.
Federal Trade Commission For more information about credit freezes and fraud alerts and other steps you can take to protect
yourself against identity theft, you can contact the Federal Trade Commission (FTC) at 600 Pennsylvania Avenue NW,
Washington, DC 20580, www.identitytheft.gov, 1-877-ID-THEFT (1-877-438-4338), TTY: 1-866-653-4261. The Federal Trade
Commission also encourages those who discover that their information has been misused to file a complaint w
What You Can Do:
Out of an abundance of caution, we encourage you to remain vigilant against incidents of identity theft and fraud,
to review your account statements, and to monitor your credit reports for suspicious or unauthorized activity.
Additionally, security experts suggest that you contact your financial institution and all major credit bureaus to
inform them of such a breach and then take whatever steps are recommended to protect your interests, including
the possible placement of a fraud alert on your credit file. Please review the enclosed ADDITIONAL RESOURCES
TO HELP PROTECT YOUR INFORMATION to learn more about how to protect against the possibility of
information misuse
You should also report instances of known or suspected identity theft to local law enforcement and the Attorney General’s
office in your home state and you have the right to file a police report and obtain a copy of your police report.
Contact Information Below is the contact information for the three national credit reporting agencies (Experian, Equifax, and
TransUnion) if you would like to add a fraud alert or credit freeze to your credit report.
| Agency | Access Your Credit Report | Add a Fraud Alert | Add a Security Freeze |
|---|---|---|---|
|
Experian |
P.O. Box 2002 Allen, TX
75013-9701 1-866-200-6020
www.experian.com |
P.O. Box 9554 Allen, TX 75013-9554
1-888-397-3742
https://www.experian.com/fraud/center.
html |
P.O. Box 9554 Allen, TX 75013-9554 1
888-397-3742
www.experian.com/freeze/center.html |
|
Equifax |
P.O. Box 740241
Atlanta, GA 30374-0241
1-866-349-5191
www.equifax.com |
P.O. Box 105069
Atlanta, GA 30348-5069; 1-800-525
6285 www.equifax.com/personal/credit
report-services/credit-fraud-alerts |
P.O. Box 105788 Atlanta, GA 30348
5788; 1-888-298-0045
www.equifax.com/personal/credit-
report-services |
|
TransUnion |
P.O. Box 1000
Chester, PA 19016-1000
1-800-888-4213
www.transunion.com |
P.O. Box 2000
Chester, PA 19016
1-800-680-7289
www.transunion.com/fraud-alerts |
P.O. Box 160
Woodlyn, PA 19094
1-800-916-8800
www.transunion.com/credit-freeze |
Iowa and Oregon residents are advised to report suspected incidents of identity theft to local law enforcement, to their respective
Attorney General, and the FTC.
Massachusetts residents are advised of their right to obtain a police report in connection with this incident.
District of Columbia residents are advised of their right to obtain a security freeze free of charge and can obtain information about
steps to take to avoid identity theft by contacting the FTC (contact information provided above) and the Office of the Attorney General
for the District of Columbia, Office of Consumer Protection, at 400 6th St. NW, Washington, D.C. 20001, by calling the Consumer
Protection Hotline at (202) 442-9828, by visiting https://oag.dc.gov, or emailing at consumer.protection@dc.gov.
Maryland residents can obtain information about steps they can take to avoid identity theft by contacting the FTC (contact information
provided above) or the Maryland Office of the Attorney General, Consumer Protection Division Office at 44 North Potomac Street,
Suite Hagerstown, MD 21740, by phone at 1-888-743-0023 or 410-528-8662, or by visiting
http://www.marylandattorneygeneral.gov/Pages/contactus.aspx.
New Mexico residents, state law advises you to review personal account statements and credit reports, as applicable, to detect errors
resulting from the security breach.
New York residents are advised that in response to this incident they can place a fraud alert or security freeze on their credit reports
and may report any incidents of suspected identity theft to law enforcement, the FTC, the New York Attorney General, or local law
enforcement. Additional information is available at the website of the New York Department of State Division of Consumer Protection
at https://dos.nysits.acsitefactory.com/consumerprotection; by visiting the New York Attorney General at https://ag/ny.gov or by phone
at 1-800-771-7755; or by contacting the FTC at www.ftc.gov/bcp/edu/microsites/idtheft/ or https://www.identitytheft.gov/#/.
North Carolina residents are advised to remain vigilant by reviewing account statements and monitoring free credit reports and may
obtain information about preventing identity theft by contacting the FTC (contact information provided above) or the North Carolina
Office of the Attorney General, Consumer Protection Division at 9001 Mail Service Center, Raleigh, NC 27699-9001, or visiting
www.ncdoj.gov, or by phone at 1-877-5-NO-SCAM (1-877-566-7226) or (919) 7166000.
Rhode Island residents are advised that they may file or obtain a police report in connection with this incident and place a security
freeze on their credit file and that fees may be required to be paid to the consumer reporting agencies.