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Have your members been admitted to the hospital without you knowing? Avoid the frustration of a client not telling you about an incident; Our cutting edge PERS solutions provide detailed real time communication that keeps you in the loop for any critical incident or trigger event.
Every time one of your members pushes their button here’s what happens:
Our trained operators assess the situation and quickly dispatch the right help.
If a trigger event or critical incident has occurred, we send real-time fax and/or email notifications directly to the service coordinator including the details of the incident.
As appropriate, we follow-up with our clients directly to make sure their life is back on track and to ensure their needs were met.