6 Strategies of Highly Effective Service Coordinators

People with goals succeed because they know where they’re heading. Goals help motivate us to develop strategies that will enable us to perform at higher levels. Goals affect behavior and performance, and they help mobilize energy which leads to a higher effort overall and an increase in persistence.

1. Work on the things we can do something about.

10 Reasons Why the Serenity Prayer Can Benefit Everyone

  • Acceptance as the Key to Happiness: taking a stance of non-judgmental awareness and actively embracing the experience of thoughts and feelings as they occur
  • Comfort: to give strength and hope to
  • Faith:  complete trust
  • Courage:  mental or moral strength to venture, persevere and withstand danger, fear, or difficulty
  • Wisdom:  ability to discern inner qualities and relationships
  • Equanimity:  evenness of mind, especially under stress
  • Empowers:  to promote the self-actualization or influence of
  • Contact with a Power Greater than yourself:  a creative force that has great power, strength, knowledge, etc., and that can affect nature and the lives of people
  • Power and Positive Thinking:  approaching life’s challenges with a positive outlook
    Humility:  freedom from pride or arrogance
2. Approach Nothing Without a Goal in Mind

People with goals succeed because they know where they’re heading. Goals help motivate us to develop strategies that will enable us to perform at higher levels. Goals affect behavior and performance, and they help mobilize energy which leads to a higher effort overall and an increase in persistence. It does not matter how much power, knowledge or energy you have, if you don’t focus it, you’re never going to accomplish as much as your ability warrants. We can not think our way into action, but we can act our way into thinking. Reward yourself for hitting targeted goals.

If a goal is worth having, it’s worth blocking out the time in your day-to-day life necessary to achieve it. Do not wait; the time will never be ‘just right.’ Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along. Obstacles can’t stop you. Problems can’t stop you. Most of all, other people can’t stop you. Only you can stop you. A year from now, you may wish you had started today. Finally, make goals a size too big in order to grow into them.

3. Tackle the most important stuff first

We put off the thinking tasks that require our full focus and mental capacity simply because it is hard. With all those obstacles in our way, either real or imagined, How are we going to do it? How do you eat an Elephant?

So how do we snap out of procrastination? Mentally prepare yourself with a reminder set on your phone when you are most productive. This will be different for everybody; Early birds, night owls, or the late noon burster. By eating that first bite, you’ll focus on results rather than checking off tasks for the sake of checking them off. We find that with each bite taken, the pieces seem to get smaller and smaller. You can always ask yourself the following questions:

  1. Am I inventing things to do to avoid something important?
  2. Am I being productive or just busy?
  3. Does what I am doing really matter?
4. All parties should feel like they are winning

Thinking Win Win is not a technique; it’s a game changing philosophy .
Win Win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. It’s not your way or my way, it’s a better way, a higher way. Let them participate in the decision and make sure they know they are winning.

The feeling of winning, most Importantly it, increases serotonin in your clients and you. Winning is not getting ahead of others; it is getting ahead of yourself and helping others to do the same. In order to have your clients perform as winners, you must have them see themselves as winners. Remember that difficulties mastered are opportunities won. Once you show them how they have won, they are automatically winners. Hint Hint…They carry the coach off the field.

5. Do not assume, clarify

Making assumptions leads to suffering that we should not partake in. When one assumes what others are thinking, it can create stress and interpersonal conflict because the person believes their assumption is a representation of the truth.

A solution to overcoming the act of making an assumption is to ask questions and ensure that the communication is clear between the persons involved. Individuals can avoid misunderstandings, sadness, and drama by not making assumptions.

Assuming is judging things based on what is outside of our content of understanding . Let us always remember what Mother Theresa taught us:
“If you judge people, you have no time to love them.”

6. Continue to sharpen your skills.

Let’s start with an
AMA PERS TRAINING
THE TOP 9 QUESTION SERVICE COORDINATORS ASK AMA

# 9 DO you install devices in my county?
Due to our experience with Covid, AMA perfected No contact Delivery. It is a wonderful system that ensures each participant receives their device in 24 to 48 hours. When the device is delivered we are notified and we call the client immediately. Our onboarding specialist makes sure that the client can operate the device and it TESTS perfectly. You then are immediately notified through email that the client is covered.

# 8 My Client only Speaks X. How do you handle non English speaking clients?
We got that! We provide language services with our monitoring center in over 100 different languages; When submitting an authorization that would be a special instruction.

# 7 What about Clients with Dementia, do you have door or bed alarms?
YES! For all members who are at risk of wandering or have dementia, we provide solutions that keep them safe at home.

# 6 Do you have GPS PERS?
YES! We have GPS PERS in bracelet, belt buckle or purse strap, and necklace options. Wherever your member goes, we got them covered!!

# 5 Do you provide bracelet devices?
Yes! We provide bracelet devices for both In-Home and GPS systems. This is a great solution for individuals who don’t want anything around their neck.

# 4 Are your devices waterproof?
Yes! Our In-Home pendants are waterproof. Our GPS systems are water resistant meaning they can’t be submerged under water. All devices can go in the shower. We do not recommend deep sea diving 🙂

# 3 Do you provide Fall Detection?
Yes! Fall detection is a great feature for members who are fall risk. We provide it for both In-Home and GPS systems.

# 2 Does my client need internet, WiFi, a cell phone or a Landline port?
NO! Our systems are equipped with cell phone chips that have nationwide coverage. Wherever you have cell phone service, our devices will too!

#1 How do I send a referral?
Referrals can be sent to Intake@AlertMedicalAlarms.com
Once received, we’ll notify you immediately and we’ll be reaching out to your member ASAP!

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